Shipping policy
Thank you for shopping with OB-VIOUS-LYYY LTD. This Shipping Policy outlines how we handle order processing, delivery, and shipping-related matters.
1. Order Processing
1.1 All orders are processed within 1–2 business days after payment confirmation.
1.2 Orders are not processed or dispatched on weekends or public holidays.
1.3 You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Delivery Times
2.1 Delivery times vary depending on your location and the shipping option selected at checkout.
- UK Delivery: Typically 2–5 business days
- International Delivery: Typically 5–10 business days
2.2 Please note that these are estimated delivery times and are not guaranteed.
3. Shipping Costs
3.1 Shipping costs are calculated at checkout based on your location and order size.
3.2 Any applicable shipping fees will be clearly displayed before completing your purchase.
4. International Shipping & Customs
4.1 We ship internationally; however, delivery times may vary depending on destination.
4.2 International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
4.3 We are not responsible for delays caused by customs clearance.
5. Tracking Information
5.1 Where available, tracking details will be provided via email once your order has been dispatched.
5.2 It is the customer’s responsibility to monitor the shipment using the provided tracking information.
6. Delivery Issues
6.1 OB-VIOUS-LYYY LTD is not responsible for delays caused by couriers, customs, or unforeseen circumstances beyond our control.
6.2 Please ensure that all delivery information provided at checkout is accurate. We are not responsible for orders delivered to incorrect addresses supplied by the customer.
7. Lost or Damaged Items
7.1 If your order arrives damaged, please contact us within 72 hours of delivery at info@obviouslyyy.co.uk with photographic evidence.
7.2 If your order is lost in transit, please contact us and we will assist in resolving the issue with the courier.
7.3 Any resolutions (replacement or refund) will be handled at our discretion.
8. Contact
If you have any questions regarding shipping, please contact us:
OB-VIOUS-LYYY LTD
📧 info@obviouslyyy.co.uk